Privacy Policy for Softaid Technologies

Introduction

Welcome to Softaid Technologies. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we share, and your rights concerning your personal information. You consent to the practices described in this Privacy Policy by using our website, services or engaging with us.

Information We Collect

2.1. Personal Information:

We may collect personal information you provide directly when you visit our website, use our services, or communicate with us. This information may include but is not limited to:

2.2. Usage Information:

We may collect non-personal information about your interactions with our website and services. This may include:

How We Use Your Information

3.1. Providing Services:

We use the collected information to deliver our services and fulfil our contractual obligations to you.

3.2. Communication:

We may use your contact information to send administrative and promotional emails, respond to inquiries, and provide customer support.

3.3. Analytics and Improvements:

We analyse usage data to improve our website, services, and user experience. This includes identifying trends, troubleshooting issues, and enhancing functionality.

3.4. Legal Compliance:

We may use your personal information to comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

4.1. Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services. These providers must protect your data and may only use it to provide the agreed-upon services.

4.2. Business Transfers:

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a third party as part of the transaction. We will notify you of any change in ownership or control of your personal information.

4.3. Legal Requirements:

We may disclose your information if required by law, subpoena, or government request or to protect our rights, privacy, safety, or property.

Your Rights and Choices

5.1. Access and Correction:

You have the right to access and update the personal information we hold about you. If your data needs to be more accurate or complete, please contact us to make the necessary changes.

5.2. Data Portability:

Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

5.3. Data Retention:

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

5.4. Opt-out:

You may opt out of receiving promotional emails from us by following the unsubscribe link provided in our emails. However, you will continue to receive essential communications regarding our services.

Security Measures

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sydney Office

Canberra Office

Khulna Office

Thank you for entrusting us with your personal information. We are committed to safeguarding your privacy and providing you with exceptional services.